| Features |
Platinum & Mission Critical
Premium Hosting |
GigsGigs
Value Hosting |
| Great Value Prices |
From RM 600 per year - but we often have great value discounts, specials and offers that significantly reduce the prices! |
From RM 132.67 per year
(with our 3 years for the price of 2 offer) |
| Uptime Guarantee |
99.9% with Service Level Agreement and 100% Network Uptime. Our most comprehensive protection for your mission-critical hosting needs. |
99.9% - In the unlikely event that we fail to meet our 99.9% uptime guarantee for a particular month (excluding scheduled downtime), we will extend your hosting plan validity for another month for free. |
| Support |
24x7x365 Fanatical Service via Telephone, Email and Online Helpdesk. Dedicated Account Manager for every client. |
24x7x365 Online Helpdesk Support Only. No telephone or email support. |
| Sales |
Flexible and customisable plans. Online and telephone sales and our sales consultants will be happy to meet you. |
Standard plans, not much customisation available. Online and telephone sales only. |
| Billing |
Online and postal billing and invoicing. |
Online billing and invoicing, extra charge for postal invoices. |
| Server and datacenter |
Ultra high spec servers with redundant hard drives, advanced backup and power systems and standby equipment ready to deploy in case of failure. World-class international / Malaysian datacenter with top-notch staff, facilities and ultra high network uptime. |
High spec servers with loads of diskspace! Malaysian datacenter with good network connectivity so that you'll have quick download speeds. |
| Server capacity ratios - your server's "traffic jam" ratio |
We never fill a server to its total CPU and memory capacity. In fact we only fill up to 10% of its capacity - which translates to 10-50 clients per server. Or in simple English it means that your server will never ever be slow or inaccessible because it is overloaded or a client has a sudden unexpected surge in traffic. |
Same thing, except that we fill up to 50% of its capacity (average 250 clients per server). Still much better than many other hosting providers out there who fill a server to its entire capacity - or worse - overload their servers. |
| Target market - your server "neighbourhood" |
Corporate clients and serious businesses that require guaranteed high uptime and reliability for web and email. Clients with high awareness for security and server stability. Just like living in a bungalow in a posh area, with private security guards! |
Individuals and small businesses with non-critical web and email needs. Unfortunately this sometimes means that you'll have a security problem when a neighbour with a forum or blog forgets to patch a security hole in his software. |
